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Just to say the vehicle arrived today and my wife and I are delighted with it.
I'd like to take this opportunity to thank you for an excellent, well guided service with friendly and patient support through the fairly complex business of setting up this contract. As a beginner to this way of obtaining a vehicle I found this most helpful. Thank you also for your reassurance that you will be there for us during the life of contract if any issues should arise. Again, this continuity and single point of contact is further reassurance to us.
I would and will certainly recommend your services to friends, family and colleagues looking for a good deal and good service.
It's unusual these days to receive such great service - but that's exactly what we received from Ashley and the girls involved in your customer support.
Many thanks and we will definitely recommend you.
loving the new car, drives like a dream. was delivered 2 days before i was going away so didnt need to hire a car.
thank you again for everything
I am very pleased with the car; it is exactly as ordered. Apart from one minor communication confusion I found your service and price excellent.
Really happy with the car and the service from Ashley, he is a very approachable skilled person who helped me to get my first hire car.
The only problem I encounted was on the day of delivery. My mum was at my house to sign for and receive the car but she never had a call before he arrived, she was at the school picking my daughter up and luckily was only 20 minutes away by foot.
The driver apologised and explained he had been given a landline number, not a mobile number to call.
It was all ok in the end though and I love my car, thank you.
Good morning Steve,
Extremely pleased with both the new car and level of service that your company have provided. Kia have clearly given a great deal of thought to the new version of the Sportage, and it shows.
This is my second car from yourselves and once again everything went swimmingly. Anissa was extremely diligent (as always) and a pleasure to deal with.
Love the car J
Many thanks and hopefully speak in another 3 years.
Iíve had good service from companies over the years but Iíve got to say that Rachel has been exceptional. I have also now driven to work for the first time in a year without pain or discomfort. VW amongst others quoted 3months to get me a car so Iím over the moon.
I will whole heartedly recommend Fleet Prices and Rachel to anyone I know who is looking for a contract hire.
Thanks & Kind Regards,
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
From the very moment on sunday evening when we completed a quote request on your website we were really pleased with the potential of having such a nice car and ultimately hassel free motoring.
The very next morning and just after 8am we received a reply from Anissa with a really competitve quote and some excellent information around next steps in the whole process of completing the finance application down to estimated delivery time of the car.
This put our minds at ease as we are first time leasers! So we were quite anxious around how it all works and the pros and cons etc. I have to say that the level of customer service which we received from Anissa was out of this world. She communicated clearly and concisely and the timeliness of her replies and the level of professionalism has certainly resulted in fleetprices gaining a customer for life. We have been truly blown away with the service and are over the moon with the car.
I have advised of a slight paintwork scratch to Anissa this morning and am awaiting a reply but this has not impacted my views of the service which we have received.
We are very happy customers and have shared your website with friends already who are looking for similar deals. Well done!!
Matt and Jodie
Matt & Jodie Millar
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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