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Hi Anissa, we've received the Astra & are happy with both the cars - thank you v much for your help
Service from your end in terms of the calls and mails was excellent. Rochelle (and others) were great when we had the “log incident” when it seemed to be me versus the dealer, so that support was much appreciated.
Katharine was great during the initial setting up process and her response times are second to none. I haven't seen a better deal on the car yet either, so I would certainly come to FP again if we go the leasing route next time.
Thanks for your kind email. I'd like to pass on my special thanks to Anissa who's been absolutely terrific throughout the process. We had a last minute panic when the VRN changed but Anissa was great at liaising with the dealer and myself.
I would highly recommend your services to others (I had gotten in touch with you in the first place from a referral myself)
All the best,
All went well, no problems.
Thank you to all your staff for the help that they gave.
Kind regards, Jill
Award Learning Services
Thank you for your email dated 15th February concerning my car. It was delivered expertly by JCT600 driver John, who was celebrating his 86th birthday that day!
My whole experience with Fleetprices has been an absolute delight. From the first enquiry to James Durrant, right through to the delivery, I could not have had a better service. James answered all my queries and was not pushy at any time and put me right at ease. I was a bit apprehensive leasing for the first time and through the internet but I have to say it went like a dream. James managed to get me a better spec car within 3 weeks and even the same colour as I wanted!
After dealing with James your Support Team kept me in the picture throughout the ordering process and were very polite and informative whenever they contacted me.
The car is an absolute beauty, delivered by 8.30am on the day of delivery and John the JCT600 driver was an real character and did an excellent job bringing my car down from the north.
The car is brilliant and I am looking forward to my 3 years of motoring with it.
Many thanks again to all your staff.
Thank you for your email. I would like you to know what a pleasure it's been doing business with Anissa. Throughout the whole process she has been thoroughly professional, helpful and efficient.
Unfortunately the delivery did not go quite to plan, mainly due to the driver not ringing me in advance of his arrival and leaving the petrol tank almost empty. However, Anissa swiftly dealt with this and also arranged a fuel refund for me. Thanks to the fantastic service I've had from her I wouldn't hesitate to recommend your Company to others and would certainly use you again in the future.
The entire ordering and delivery process has been excellent, I could not have expected a better service. You did exactly what was promised, when it was promised.
The car was delivered at a time to suit me. I would gladly recommend Fleetprices to my friends and family.
Just wanted to let you the car arrived safely this morning and I am absolutely delighted with it.
I also wanted to thank you for your kind assistance throughout the process it has been much appreciated. I would have no hesitation in recommending both of you in the future and I'll catch up with you in three years for an Audi S5 Sportback!
Thanks for the email and very happy with the service. Special mention and acknowledgement should go to Mike, who I found to be very helpful, kept me informed every step of the way and was a pleasure to work with through the whole process. He is the reason I chose Fleet Prices for my new car over the other two companies I approached initially.
We found Rachel to be very knowledgeable and friendly, pointing us in the right direction in terms of the most cost effective lease plan and always responding to queries promptly. The car arrived on time and we are very pleased with it. We have no hesitation in recommending Fleetprices.co.uk Ltd.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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