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There was a error in my first order, 335d, where the price given to me was wrong and was not picked up until quite late in the process so we did not close. Leo helped through the issue and we agreed on the 435d instead, a good choice I think the car is much better specified than the 3 series and drives beautifully. Very happy.
The process once ordered was slick and easy and progressed without issue to delivery. The delivery was on time, very early in the day, and the off load was quiet and did not disturb my neighbours. The admin and communication was brilliant, I cannot praise Katie Buswell enough, she is a real asset to your organisation and I hope you recognise this with a thank you of some sort.
Price dependent, you will be the first on my list when the lease is done and I need another car and I will recommend you to others.
Having never used PCP and PCH to buy a car before, Ashley was professional, friendly and knowledgeable in dealing with my sometimes rather basic questions.
I tried a number of brokers as well as several Volvo dealers to make sure I knew exactly what was right for me. Ashley answered all my queries immediately, or within a few minutes - and rang back when he said he was going to ring back.
At no stage did I feel I was getting the hard sell. If some aspect of the deal wasn't right for me, he said so. Overall over happy indeed.
Everything was fine and I'm delighted with the car.
As always many thanks for your help.
I hope you are well.
The delivery went well on Thursday and I am enjoying my car very much.
Many thanks for all your help, as requested I will let you know if I need any further assistance.
Your salesman Leo was exceptional as my first point of contact with Fleetprices. He consistently got back to me within 24 hrs if not immediately and offered an efficient, honest and knowledgable service throughout our discussions. I quickly chose to work with Fleetprices on this basis.
Leo's efficiency & patience enabled super fast completion of the necessary paperwork ( with excellent communication and support from your in-house team) such that my car was delivered less than 4 weeks from my first contact with Leo.
Overall I was extremely happy with the service provided and in love with my new car. Fleetprices will certainly be my first port of call to decide upon my next new car.
I am over the moon with the car and the service that I have received from James at Fleet Prices.I think I will pass on the GAP insurance for now however.
I have just taken delivery of my new VW Touareg and I am delighted with it.
Many thanks for making the arrangements so successfully for me.
Thank you for your email
The car is fine thank you and my wife loves it!
I just wanted to say how delighted I am with the car! I love it! Thank you so much for all your help over the last few months and for arranging delivery to Liverpool airport last week. Everything went smoothly.
All the best Beverley and thanks again.
Just a short note to let you know that I was very happy with the service I received from Fleet Prices, for the second time, as I had previously leased a Mercedes A180 from you. Leo was again very helpful and kept me informed of what was going on and was able to accommodate any changes that I wanted . Also the rest of the support team, specifically Jessica, were also very helpful and able to sort out some changes that were needed to the paperwork, so thanks for all your assistance.
Regarding gap insurance, I followed the link from your website and have purchased GAP insurance from Brokergap, which I had previously also done for the Merc; thanks for the advice.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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