BVRLA Membership NO: 2008
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I'm very happy with the car, it's the right choice for us at the moment and having had two Audis I'm glad I chose BMW this time around. I have to say that the whole process has been very smooth. Leo was patient at the beginning as we played the familiar additional options dance and in the end I think I got the spec vs price just right. Once the order had gone through and I was passed over to the support team things continued in a similar vane. The support team were knowledgeable regarding my order and responsive to all of my queries. It seems to me that decent customer service is a bit of an elusive trait these days, to find it in abundance with Fleet Prices was refreshing. There was a slight delay around the time of the finance documents but I think that was more to do with Arval not telling Fleet that they had received everything that they needed. The car was delivered clean and in perfect condition with 247 miles on the clock. It would have been nice to have put those miles on myself but that obviously would have required transport delivery. Maybe that could be an additonal option you could offer to customers if they required it?
Otherwise I really can not complain. See you in three years.
Everything went well with the pickup of the car thanks Steve, and like yourself, Paul was a gent and a true professional to deal with.
Thank you for assisting in getting me the A6, it is a beautiful car.
The whole process with Fleetprices was very good.
As Beverley knows I was getting very disgruntled with the previous companies offering what turned out to be fictitious Cars.
I would have no hesitation in recommending you to anybody looking for a lease car.
SNB will have a requirement for another car (don't know which Manufacturer though) in Jan/Feb 2014.
Hope you continue to thrive in a very competitive market, Beverley lived up to her promises with regard to my Order.
Apologies I was meant to send a mail yesterday. Yes delivery was both timely and all is well with the car, thanks very much for your assistance.
Received delivery of our Nissan duke today and just wanted to say a big thank you to Leo for all his hard work , the car is great and got it even earlier than expected , would recommend this company and especially Leo many thanks
The car was delivered and I am very happy with it, lovely interior.
Thanks for all your help, you've been excellent.
Thanks for sorting everything out, and keeping me informed of progress.
The car arrived yesterday afternoon I am very happy with it.
Thanks for your email.
Everything's great everything so far.
Everything as expected on delivery, and very happy with the car.
Also, would like to thank you all for the service so far, great communication throughout and very happy with the outcome.
I will certainly look into the GAP insurance for piece of mind.
Thanks for your email; I heard you had been in hospital which I'm sorry to hear, I hope you're on the road to recovery.
I have received my vehicle and I'm really pleased with it so far - although I haven't had chance to drive it much yet! Can you remind me what I need to do about servicing? Will I get any kind of reminder or is it my responsibility to arrange the services at the right time? (And if so, what are the guidelines for servicing intervals?). Sorry if I've already asked you that!
Thanks very much for all your help.
Thank you for your email. I have to say I was delighted with the whole process. Sav who assisted me initially and helped me find the vehicle was superb. I would also like to give high praise to the two girls from the support team- Rochelle and the other was I think called Rachel.
My friends husband is looking for a lease car in the next couple of months and I have already recommended your company.
The car was delivered as promised and the gentleman that delivered it was very helpful.
All in all a fantastic experience and I have a fantastic car.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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