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It all went fine thanks. The new car is great. Many thanks for all your help.
Sorry for the delay in replying. The Christmas break and our holiday has set me back a little....
So to my experiences of leasing a car. Overall I would have to say very positive. Right from the start I found your web-site to be extremely useful, giving as it does the chance to play with options (diesel v petrol or 24,36 or 48 months etc). After my first tentative enquiry when Anissa phoned me back I felt reassured by her professional and friendly approach. As you may know I was after a first car for my daughter as a X-mas present and had left it a bit late. However Anissa was able to source a suitable car for me and kept me fully in touch with all stages to enable us to complete just before X-mas.
The car was delivered exactly on schedule by a very friendly man from the dealership in Kendal.
I've never leased a car before but following this experience I feel confident that when the time comes soon to replace my wife's car we'll be taking the lease option and FleetPrices will be our first choice enquiry.
Delivery went smoothly and we are delighted with the car!
I clicked through your site to go to the ALA site and bought GAP and Scratch/Dent insurance so all sorted there.
I believe that Leo is on leave at the moment as I have already dropped him a note to thank him for his assistance through the quotation and ordering process. Whilst your quotations don't look as slick as some of the other players on the market, Leo's speed of response to questions (both by email and over the phone) was far superior. As I mentioned to him in my email, I have already referred friends/colleagues to Fleetprices so you and he may be getting some calls.
We have instructed our insurance broker to take out a GAP policy for this car on our behalf.
As far as feedback is concerned, again the service from Leo and the delivery/handover were not short of excellent.
Many thanks once again
Good afternoon Craig,
Thank you - we are very happy with both the vehicle and the service we received from yourselves.
Happy new year to you. Hope you had a good one.
All went really well with the delivery of our new car. The gentleman who delivered the car was extremely helpful showing us all the car in detail. I have to say that he didn't rush and answered all our questions. We are looking forward to enjoying our new car. The date being changed didn't inconvenience us at all. Thank you for all you help.
Linda and Gordon.
Hi Steve, everything went smoothly and the car is more and better than expected.
Thanks very much.
Thanks for your email. I'm very happy with how everything has proceeded. Your team has all been extremely helpful every step of the way and has kept me fully informed. I will definitely be recommending you to anyone who I know who will be interested in leasing a car!
Delivery was fine...it is a beautiful car, thanks for your help. Keep in touch as I may be after something in 18 months for myself.
I'd first of all like to say how helpful all the girls, including Rachel, have been over the last few months. The car took rather longer than I expected to come as originally I was told it would be September which is when my old lease ended. But I have always been kept updated on its progress.
The delivery was straightforward but there was some damage to the alloy and tyre on the driver's side. Rachel has sent a chase email to audi so that the damage can be repaired. I hope to hear back in the next couple of days. Other than that, I'm a very happy customer.
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