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Overall very happy with the experience. This is the first time that I have used Fleetprices and indeed the first time I have taken on a car through a leasing scheme (I have had company cars for the last 20 years). I chose Fleetprices on the recommendation of Richard Marston.
A couple of comments that I hope will taken in the spirit in which they are offered (to improve an already good service):
- I would have liked to have been kept better informed on the status of the delivery date, and
- For me as a first time user, more easily accessible information regarding what my own obligations were would have been helpful; e.g. that I had to arrange for the insurance.
However, Craig Charlesworth was always very courteous, helpful (and patient!!) and I would certainly use Fleetprices again and recommend them to friends.
With my thanks and best regards,
I hope you are well.
The delivery went well on Thursday and I am enjoying my car very much.
Many thanks for all your help, as requested I will let you know if I need any further assistance.
I am more than happy with my car and my experience leading up to its delivery.
When I first decided to lease rather than purchase I contacted several companies for quotes on various cars.
Fleet Prices quotes were comparable with most of the others but what made me decide to use your company was the attitude of your staff.
Paul Phillipson in particular was very patient and helpful while I was trying to decide which car to get – many changes of mind!
Once I had decided and filled in the required paperwork Jessica Taylor made the delivery side of things completely stress free.
I will recommend – without reservation - Fleet Prices to any of my family, friends and work colleagues who are considering a personal car lease.
Sorry late reply but not much to comment other
than i am happy at present with things and the
the delivery went fine.
Thanks to those at Fleetprices who started the process and saw it
Yes everything was fine thanks and I love it – happy as a clam!!
Thanks for your help with everything.
As expected, everything went beautifully smoothly !!
Cars arrived at the crack of dawn, spotless.
The service I have received from Leo and the support team has been second to none !
The drivers are delighted with their vehicles.
Steve, I would just like to pass on my thanks to Rachel who was very professional and delivered what she said was achievable. Against previous lease car experiences Rachel made the process work and the customer experience was positive.
Just to confirm the car arrived on Friday as arranged. Really pleased with the car. I have been delighted with the whole process from start to finish. Both Elena initially and then Jay have been faultless in terms of communication. It is great to receive regular emails just to keep you updated. I have already recommended your company to others.
I will be in touch in a few years time to arrange my next lease.
Car arrived hot from Wolverhampton this morning. Cracking little razza!! Beautiful colour.
Thank you again,
All the very best
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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