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Hi Steve, everything went perfect. From initial order and the teams determination to find the exact car of our choice. Order to delivery was above expectations and delivery and quality of the car at delivery was again above expectations as the Touareg delivered in March was soiled on delivery. So overall a great experience and will be contacting you around July to see what package you can do for an Audi TTR. Best Regards Andy
The entire ordering and delivery process has been excellent, I could not have expected a better service. You did exactly what was promised, when it was promised.
The car was delivered at a time to suit me. I would gladly recommend Fleetprices to my friends and family.
Thank you for your email. I have been extremely satisfied with the service received from Mike Tibbs in helping me find my vehicle. He went the extra mile from start to finish and was always at hand with any queries I had about my contract.
The delivery of my vehicle went to plan and was delivered on the day I was advised with a courtesy call off the driver who was very nice man.
Thank you for helping me lease my oerfect motor and would highly recommend fleet prices to any family and friends.
Thanks for your email.
I've taken delivery of the car and am very pleased with it. I've also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I'm sure she'll be pleased I've got the car now - I'll have no more queries for her to answer!!) The rest of the support team, whoever I've dealt with, have also been great. Thank you, and please pass on my thanks to them.
One comment on the actual package as something by way of feedback for the future. It wasn't clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the “App” and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I'm paying ~£400/month it's disappointing to learn that I'm being denied access to all of the services that Jaguar have provided in the car I'm leasing. This is apparently on the grounds of “Data protection” but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further.
I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-)
I'm loving the car and Leo was great throughout. From dealing with my initial enquiry and securing the best value deal, through to explaining how it would work and ensuring a smooth handover to the support team. The communication from these guys up to and including the delivery was first class also. Would definitely recommend.
I did get your follow up voicemail, thank you for an excellent service and I'm very happy with the vehicle. You were defiantly right the Navara was a good choice.
Thank you for your email, I am very pleased with the mini countryman, delivery was very organised & efficient & Annissa was an absolute super- star, can't thank her enough for the way she looked after me. I was on the otherhand very disappointed with landrover's lack of customer service regarding the increase in payment's, but extremely pleased at how quickly Annissa found the countryman as a replacement vehicle and sorted the agreement out for me.
It wasn't my first choice of car but can quite honestly say I'm smitten with it.
Thank you all at fleet prices your customer values exceed expectations
I am very pleased with my new Golf which I collected on Friday - and the handover service from VW Wolverhampton was excellent.
I am also very grateful for all the work done by Leo to make this happen – particularly in sourcing the right car and getting everything done for me in my timescales.
In sum , excellent service and I would be very pleased to recommend Fleetprices to anyone looking for personal contract hire at a great price!
I found the service through Fleet straight forward and very efficient - my customer advisor Michael was attentive and kept me right all the way through the process. Thank you, I will use you again.
Yes the car arrived yesterday, all went well.
My wife is very pleased with it!.
Thanks for your help with everything :-)
Have a good weekend
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