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Having had a company car for over 10 years, this was the first time I had to go out onto the market and lease a car for myself. Plenty of options out there, but Fleet Prices seemed to be quite competitive. Anissa found me what I wanted and despite her being on holiday, she ensured that I had the car delivered when I needed it. Great service with only a couple of minor hitches - at the dealer showroom, which were quickly resolved. So yes I would feel comfortable recommending Fleet Prices to anyone.
Thank you for your email.
I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him.
I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too.
In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well.
Thanks again and wishing you and your team every success for the future.
Sorry for the delay in replying, but I kept your mail in anticipation that I would get a chance to reply as some stage. I can offer the following comments:-
1. I used the internet to find leasing companies, so your presence on contracthireandleasing.co.uk was where I found you.
2. I found Rachel easy to deal with, prompt at getting back to me regarding availability and generally very helpful all round
3. The finance application process was not too onerous and acceptance granted quickly
4. Delivery arrangements fitted in around the collection of my previous car with no issues, which saved me some hassle
5. The car was delivered early on the due day with no issues
6. Subsequent to delivery, Rachel has dealt promptly with a few queries for me, though I have a minor problem with the service interval computer which was not reset prior to delivery (I've emailed Rachel about this).
Hope this is of use - my overall experience was good and I would definitely consider using you again next time round.
My Kuga was delivered at 8.45 am on Friday 23rd September. The driver contacted me approximately 40 minutes
beforehand to confirm arrival time. I was impressed with his attitude and co-operation.
This is my second leased car from Fleet Prices and I can say that on both occasions I have been very happy with the manner
in which the process has been carried out from start to finish. Your staff have been very mannerly and co-operative and have efficiently
dealt with any questions I have raised.
Well done everyone.
Yes, very pleased with the car and just as important very happy with all that you have done! It was a pleasure to deal with you.
I came across this website by accident just before Christmas and having requested a quote, I quickly received a call from Leo who turned out to be an absolute star. The difference I found was that I felt someone was genuinely interested in my requirements as opposed to the larger companies who operate along the lines of a call centre. I have to admit, being a petrolhead I'm a bit like a kid in a sweetshop when it comes to narrowing down my choice and Leo has the patience of a saint. Once I'd made my choice from a competitive quote,the entire process was smooth and quick. I just took delivery of my new Volkswagen on Friday and I'm absolutely delighted. Three cheers for Leo. I can thoroughly recommend Leo, and if he is a reflection of the company, then hats off to FleetPrices too.
I have already commented to the support team, This is the first time that I have chosen a car by lease option and from the first dealings with Leo right through to delivery with the help of the support team, the experience was very smooth and professional. I had a budget in mind but not a fixed car model, Leo helped to achieve the right car for my budget and the girls in the support team were helpful with any questions I had. So thank you
Regards Nev Handley
Car arrived by 10am and its lovely, thank you for all your help.
Good afternoon Steve,
I'd like to share feedback on Anissa over the past 2-3 months since I ordered a Seat Leon.
Anissa is extremely organised, efficient and overall a pleasure to deal with. She is always ahead of the game and responds immediately with any queries that I have. Nothing is too much trouble for her.
I manage a customer services function and great customer service is my priority…. I wish I had twenty Anissas in my team – she is exceptional!
Please share with her how pleased I have been with the service that she has provided……I'm sure this isn't the first email you've received singing her praises and it surely won't be last J
I hope you had a great weekend?
The car has been delivered this morning.
Many thanks for all of your help!
Its a beauty!
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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