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All the staff have been good throughout the leasing process given this is my first experience of leasing, hopefully not my last but time will tell
Thanks to all again
I'm a returning customer. I was happy with the service I received from Anissa before and very happy with her and Jessica this time round.
Everything went very well with the delivery. My only complaint about the process was the time it took to complete. There was a couple of weeks lost due to finance paperwork. I already took the gap insurance.
I would just like to say thank you for your assistance with my new car , the whole process right through to delivery last week was absolutely spot on , and you will definitely be my first port of call next time .
All went really well thank you and great service from Fleetprices.
I have recommended you to a few others.
Steve the whole experience has been good from Leo to Claire on the support team,Iwas kept in the loop at all times.So I have been really happy,one issue slightly spoilt it,The Evoque was delivered at 8.30am and I was told the Tiguan was a first job for the pick up driver,obviously I wanted to go out and drive my new car but couldn't as I may have missed the pick up of the Tiguan.I called the company at.11.30am and was told the driver would be with me within a couple of hours.At 2.45pm I called again and was told the driver would not be with me until between 5 and 6pm.I was due in work at 5pm so I had to wait for my wife to come home and give her the Tiguan keys,The guy turned up at 6pm.Apart from that all was fine the Tiguan was spotless no charges,whoever gets the Tiguan will get a lovely motor.
Yes, I'm very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn't available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn't unusual given the financial and contractual agreements to be made, so no issues there.
I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.
My only outstanding question/s is when payments will be taken, both the initial '6-monthly' payment and the ongoing direct debits?
I have already recommended your services to other friends and family who are looking into similar leasing options.
Can I just say how pleased I am with my new car I want to thank everyone there are fleetprices for there assistance and support. As soon as my lease on this car is up I will be coming straight back for my next car and have recommended you to many friends and family already,
I received the car this morning and am extremely pleased with it.
Thanks so much for all your help and for making this such a pleasant and easy experience.
With regards to my experience of dealing with Fleetprices for the lease of my VW Tiguan, I found that the whole process, from start to finish, was conducted in a professional manner. Communication was excellent at all stages and I would definitely recommend Fleetprices to any of my friends.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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