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Nowadays it is difficult to find people who care about their job and their customers and who will try everything they can to help. I cant thank Leo enough for all his help in getting my new company car and i would highly recommend Fleetprices to anyone who is looking for a car. Leo has been very professional, yet helpful and easy to deal with, and i am more than happy with the car, in fact this must be the best car i have ever had! No doubt i will be back for my next car when the contract runs out! Thank you again for all your help, without you i wouldnt be driving this car now!
I am very happy with the car thank you. James was very helpful and the person who delivered the vehicle was lovely, very informative and helpful with the car.
All went well thanks and very pleased with the car. Carl was very helpful and quick to get the prices I asked for and let me know on the day that VWFS were ending the deal earlier than expected which gave me time to get my order placed.
The support team have been great, I got updates when there were any and when ever i asked for one. My request for no valet on the car got passed to dealer as requested. There was a little mix up with where the contract should go and what account to pay the initial payment to but I have a feeling that was down to the dealer than your team.
I needed a car in a relatively short time-period, and Fleet Prices worked very hard to get the car to me as quickly as possible. I would definitely use them again.
Just a courtesy email to let you know car was collected this afternoon. Very nice.
Thanks for your help along the way.
Everything went well thank you, no problems at all. The car is beautiful.
Thank you again for all your help and your efforts to keep us up to date with progress along the way.
The car is excellent and your service from start to finish was also excellent.
Quick, efficient and professional.
Huw Evans MSc
I'm very happy with the car, it's the right choice for us at the moment and having had two Audis I'm glad I chose BMW this time around. I have to say that the whole process has been very smooth. Leo was patient at the beginning as we played the familiar additional options dance and in the end I think I got the spec vs price just right. Once the order had gone through and I was passed over to the support team things continued in a similar vane. The support team were knowledgeable regarding my order and responsive to all of my queries. It seems to me that decent customer service is a bit of an elusive trait these days, to find it in abundance with Fleet Prices was refreshing. There was a slight delay around the time of the finance documents but I think that was more to do with Arval not telling Fleet that they had received everything that they needed. The car was delivered clean and in perfect condition with 247 miles on the clock. It would have been nice to have put those miles on myself but that obviously would have required transport delivery. Maybe that could be an additonal option you could offer to customers if they required it?
Otherwise I really can not complain. See you in three years.
I am in possession of car now.
Amazing Christmas present thank you so much.
Thanks for the email. I can happily say that the quoting was a dream! Nothing was too much trouble despite my moving the goalposts a number of times. Thanks Andy!!!!
The delivery arrangements went through flawlessly. Once again the delays were on my side!
Delivery was right on time to my offices.
One disappointment was the fact that there were no foot mats in the car. Not your fault and probably at extra cost from Volvo. Wish I had known though.
The car is also magnificent!
Be assured that I will recommend your company in the highest regard. Even more so if you could have a word with the car provider re the mats!!!!
Lawton Coopey - CMCA UK Ltd
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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