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No problems with delivery and happy with the service from all involved
Everyone very helpful and very pleasant.
Yes thank you very much. The whole process ran smoothly from the initial through to the delivery of the car. Mike was very helpful and was quick to answer all my queries as well as the support team. Thank you for all the help.
Iíve had good service from companies over the years but Iíve got to say that Rachel has been exceptional. I have also now driven to work for the first time in a year without pain or discomfort. VW amongst others quoted 3months to get me a car so Iím over the moon.
I will whole heartedly recommend Fleet Prices and Rachel to anyone I know who is looking for a contract hire.
Thanks & Kind Regards,
Thank you for your email.
I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him.
I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too.
In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well.
Thanks again and wishing you and your team every success for the future.
In reply to your email I can honestly say that I was very
impressed with the speed & complete handling
of your company in dealing with
the lease of the Skoda Citigo, right from the enquiry to delivery everything
was dealt with superbly by Peter White his communications with myself were
faultless, & I wouldn't hesitate
to recommend your company to anybody in the
Regards Ken Elkins
Absolutely fantastic customer service. Throughout the whole process, my queries were dealt with very quickly and I always received a phone call or quick email back.
Overall very happy with the service and have already recommended to a colleague of mine.
Yes am very pleased with the new arrival, delivery was smooth and punctual. Thank you for answering my queries during the process and your efficient yet non pushy advice. I would definitely recommend you. :-)
It's the first time we have gone with a contract hire arrangement for a car. The whole process through Fleetprices, was so much easier than buying through car dealerships.
The car arrived about 1 month earlier than expected. I was pleased to see it arriving on a transporter as we expected it to be driven from N Wales. The delivery chap was excellent as were all of the staff I dealt with from Fleetprices.
All in all, very pleased with the new car, our 6th Skoda over many years, and the service from Fleetprices.
Just to say thanks for the first class service you provide. Happy to report I picked my car up last Friday and it's fantastic.
Look forward to doing business with you again in 2 years time.
Thanks for your mail, and please feel free to use this endorsement on your site etc.
I was a little concerned at first to be honest doing this online without a face in a dealership . I can only say that Michael who I dealt with was top draw, and understood my needs to ensure that the company was above board before I would give any personal details and commitments.
I checked companies house and credit checked the company to ensure I was dealing with a real company..maybe I was over cautious here but I feel best to check as much as possible in these days of faceless sales over computers. Michael was attentive, got back to me every time without fail, and did everything he said he would, I was surprised to be honest as I needed a car in a short period of time and he pulled it off , at what I can see at a great competitive price..in fact I had one competitor of yours tell me if this price is real snap their hand off...so you have the competition helping you as well.
On the lead up to delivery I was contacted before and after to make sure all was ok, and the delivery guy made sure I spent time ensuring all was correct ..I would have no doubt what so ever in using you again...and have already passed on your details to some of my colleagues .
Best of success to you, for me it's deserved based on your high customer service and good rates.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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