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The delivery went smoothly and we are very happy with the car.
The service given to me by Leo was excellent too.
It gives me great pleasure to tell you how delighted we are with our car and the service we have received from your organization. Please pass on my thanks especially to Rebecca and Rachel who pulled out all the stops to get our car delivered as soon as possible.
My next door neighbour is in the market for a SUV so I took him out in the Kodiaq. He now tells me that is definitely the car he wants and has taken your details, we could soon have two Kodiaq's on Manchester plates side by side in our road!
So very many thanks again
The delivery was very smooth and at the time stated. I am very pleased with the service once again.
Thank you for your email requesting feedback on my experience with Fleet Prices.
I am happy to say that this is the second time in 6 months we have used Fleet Prices and again the customer services was first class, every time I called with a concern the girls on the end of the phone were fantastic. James at the beginning was very helpful and informative. When the lease's on both cars runs out, I will be looking to Fleet Prices for a great deal again.
Dear Steve and Ashley,
Apologies for the slow reply and sorry I missed your call Ashley.
The service was excellent throughout thank you very much. Ashley was very helpful at the start and the support team were always very prompt and helpful replying to queries before and after the car was delivered. The delivery drivers were also really friendly and helpful.
Thanks again, I will definitely be recommending you to friends and colleagues.
Everything went well thank you, no problems at all. The car is beautiful.
Thank you again for all your help and your efforts to keep us up to date with progress along the way.
Car has arrived, really happy with it! Thanks for your service - it's been excellent.
Sorry for the late reply. Busy times here...
I have only good things to say. Very good experience all round. Leo is brilliant.
... And I'm driving my dream car...
Good afternoon Steve,
I'd like to share feedback on Anissa over the past 2-3 months since I ordered a Seat Leon.
Anissa is extremely organised, efficient and overall a pleasure to deal with. She is always ahead of the game and responds immediately with any queries that I have. Nothing is too much trouble for her.
I manage a customer services function and great customer service is my priority…. I wish I had twenty Anissas in my team – she is exceptional!
Please share with her how pleased I have been with the service that she has provided……I'm sure this isn't the first email you've received singing her praises and it surely won't be last J
There was a error in my first order, 335d, where the price given to me was wrong and was not picked up until quite late in the process so we did not close. Leo helped through the issue and we agreed on the 435d instead, a good choice I think the car is much better specified than the 3 series and drives beautifully. Very happy.
The process once ordered was slick and easy and progressed without issue to delivery. The delivery was on time, very early in the day, and the off load was quiet and did not disturb my neighbours. The admin and communication was brilliant, I cannot praise Katie Buswell enough, she is a real asset to your organisation and I hope you recognise this with a thank you of some sort.
Price dependent, you will be the first on my list when the lease is done and I need another car and I will recommend you to others.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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