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Delivery went very well, the driver even called me on Saturday to check the delivery time would be OK for me. The team at fleet prices were also good in keeping me informed throughout the process.
Many thanks for your assistance over the last couple of months, you've been most helpful, especially as we were leasing novices! I love my shiny new car too!
There was a error in my first order, 335d, where the price given to me was wrong and was not picked up until quite late in the process so we did not close. Leo helped through the issue and we agreed on the 435d instead, a good choice I think the car is much better specified than the 3 series and drives beautifully. Very happy.
The process once ordered was slick and easy and progressed without issue to delivery. The delivery was on time, very early in the day, and the off load was quiet and did not disturb my neighbours. The admin and communication was brilliant, I cannot praise Katie Buswell enough, she is a real asset to your organisation and I hope you recognise this with a thank you of some sort.
Price dependent, you will be the first on my list when the lease is done and I need another car and I will recommend you to others.
Just to let you know, I'm delighted with the car. The timing of the delivery was superb, I was off work with our house move, It turned up at 8am on Monday morning just in time to take my 4 year old to school in it for the first time, which he and I, thoroughly enjoyed.
I think the service that you have provided was excellent and I would definitely be recommending FleetPrices to my friends and colleagues.
It was much appreciated.
The car really is really great!
It's for Kate my wife who hasn't driven for a few years ....a bit of a surprise as she really didn't think I'd actually order the car......!
Really very impressed with the customer services which I experienced throughout the process ...truly first class!
I'd be more than happy to share my experience with Fleet Prices.
Having leased cars previously I was somewhat prepared for what to expect and already knew the make and model I required so it really all come down to finding the best deal available.
I hit the usual comparison sites and made contact with several of your competitors to get the best deal, I have to say I was left very underwhelmed when my emails were not responded, quotes came back that did not math those on the website and generally a lack of confidence in their abilities.
I am pleased to say that Fleet Prices really stepped up and managed to secure a very competitive quote based on a new order Audi A4. Not only that, I was fortunate enough to have Andy arrange the details and I have been really impressed with his engagement, motivation and transparency throughout. A phone call was followed up with an email, he kept me fully updated throughout the process.
I have already recommended you to a number of friends and colleagues based on this experience and look forward to future discussions at lease expiry.
Many thanks and please pass on my gratitude to Andy, and if possible make sure a drink finds it way to him this Christmas as he truly deserves it on this engagement.
It went very well thanks. The delivery guy was very helpful and explained everything. We're very pleased with the car. Thanks for all your help!
Ref your e mail after delivery, At first we found that the whole experience of Leasing a car a little daunting but with the help
of Anissa the whole thing was quite simple,
We are very pleased with the Car and the service you provided and would not hesitate to recommend your company to
anyone at any time.
The delivery was on time and the driver was very helpful and considerate.
I am looking into the possibility of GAP Insurance in the near future.
In the meantime we thank you once again and have a happy Christmas.
With best regards
Margaret and Peter Cook
Margaret & Peter Cook
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
All the staff have been good throughout the leasing process given this is my first experience of leasing, hopefully not my last but time will tell
Thanks to all again
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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